Welcome to Velora by Archana. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase.
1. General
These Terms & Conditions govern your use of our website and the purchase of products.
We reserve the right to update, change, or replace any part of these terms at any time. Updated terms will be posted on this page.
2. Products & Services
All jewelry items are handcrafted/designed with care and may have slight variations in design, size, or finish.
Product images are for reference only; actual colors and details may vary slightly.
Prices are subject to change without prior notice.
3. Orders & Payments
By placing an order, you confirm that all details provided (address, contact, payment) are accurate.
We accept payments through secure gateways. Velora by Archana does not store your payment details.
Orders are processed only after payment confirmation.
4. Shipping & Delivery
We strive to deliver orders on time; however, delays due to courier, customs, or unforeseen events are beyond our control.
Shipping policies are outlined in our Shipping Information
section.
5. Returns & Exchanges
For hygiene and quality reasons, returns are only accepted if the product is defective or damaged upon arrival.
Requests for return or exchange must be made within 7 days of delivery with proof of purchase.
Detailed terms are available in our Return & Refund Policy.
6. Intellectual Property
All content, designs, images, and logos on this website belong to Velora by Archana.
Reproduction, distribution, or use of our content without permission is strictly prohibited.
7. Limitation of Liability
Velora by Archana is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
Jewelry care is the responsibility of the customer; we provide guidelines to ensure longevity.
8. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Contact Us
For any queries regarding these Terms & Conditions, please contact us at:
📩 Email: support@velorabyarchana.com